Terms of Service

§ 1 Scope and Provider

These Terms and Conditions ("Terms") govern the use of the SafAI software ("Service"), consisting of a desktop application and browser extension that performs local, on-device PII detection and anonymisation of AI chat prompts. The Service is provided by:

Kritesh Shridhar
Ferdinand-Weiß-Str. 54, 79106 Freiburg im Breisgau, Germany
Email: kritesh@shridhar.de
VAT ID: DE457067379

By installing the software or purchasing a subscription, you agree to these Terms in full. If you do not agree, do not use the Service.

§ 2 Description of Service

SafAI intercepts text entered into AI chat interfaces (currently ChatGPT), detects personally identifiable information (PII) using local NLP models, replaces it with anonymised placeholders, and restores the original values in the AI's response — all processing occurring exclusively on the user's local device.

SafAI is not an AI service itself. It does not provide AI responses, does not relay queries to an AI, and makes no representation about the behaviour or outputs of third-party AI services (including OpenAI's ChatGPT). Use of third-party AI services is governed solely by those services' own terms.

§ 3 Intellectual Property and Usage Rights

(2) Licence grant: Upon purchase of a valid subscription, you receive a non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use SafAI on devices you personally own or control, for personal or internal business use within the scope of your subscription plan.

(3) Restrictions: You may not: reverse engineer, decompile, or disassemble the software; redistribute, resell, sublicense, or commercially exploit the software; remove or alter copyright notices; use the software to build a competing product; or circumvent any licensing or access controls.

(4) Nothing in these Terms grants you any rights to SafAI's source code, trademarks, or future versions beyond your current subscription period.

§ 4 Subscriptions, Payments, and Cancellation

(1) SafAI is offered under paid subscription plans (monthly and annual) processed via Stripe. Prices are shown inclusive of applicable VAT at checkout.

(2) Free trial: New subscriptions include a 14-day free trial. You will not be charged until the trial period ends. You may cancel at any time during the trial to avoid any charge.

(3) Automatic renewal: Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You will receive a reminder of the upcoming renewal.

(4) Cancellation: You may cancel your subscription at any time via your Stripe customer portal or by contacting us. Cancellation takes effect at the end of the current paid billing period; no partial refunds are issued for unused time unless required by applicable law.

(5) Annual plans: Annual subscriptions may be cancelled within 14 days of purchase for a full refund, unless the service has been actively used during that period (see § 5 regarding withdrawal rights for digital content).

(6) We reserve the right to adjust prices. You will receive at least 30 days' notice before any price change takes effect. If you do not cancel within that period, the new price applies at the next renewal.

§ 5 Right of Withdrawal (Widerrufsbelehrung)

Digital content — early commencement notice: In accordance with § 356(5) BGB and Art. 16(m) of Directive 2011/83/EU, your statutory 14-day right of withdrawal expires before the end of the withdrawal period if you have explicitly consented to the commencement of the execution of the contract and confirmed that you acknowledge the loss of your right of withdrawal upon commencement. By completing your purchase and activating the software, you provide such consent and confirmation.

If you have not yet activated or used the software, the standard 14-day right of withdrawal under § 355 BGB applies and you may withdraw by contacting kritesh@shridhar.de within 14 days of purchase.

§ 6 Beta Status and AI Accuracy Disclaimer

(1) SafAI is currently in Beta. The software is provided in its current state of development. Features may change, be removed, or be temporarily unavailable during the Beta period.

(2) PII detection is probabilistic, not guaranteed. SafAI uses statistical NLP models to identify personal data in text. These models may miss PII ("false negatives") or incorrectly flag non-PII text ("false positives"). No automated system can provide 100% accuracy across all languages, contexts, or domains.

(3) You bear sole responsibility for reviewing your prompts before submission and for any consequences arising from PII that SafAI fails to detect. SafAI is a best-efforts protective layer, not a compliance guarantee. It must not be used as the sole measure for ensuring GDPR compliance or data confidentiality in professional, medical, legal, or regulatory contexts without additional safeguards.

(4) SafAI has no control over, and accepts no responsibility for, the privacy practices or outputs of third-party AI services (e.g. OpenAI ChatGPT) that you use in conjunction with SafAI.

§ 7 Limitation of Liability (Haftungsbeschränkung)

(1) We are fully liable without limitation for damages arising from intentional misconduct (Vorsatz) or gross negligence (grobe Fahrlässigkeit), and for damages resulting from injury to life, body, or health.

(2) For ordinary negligence (einfache Fahrlässigkeit), liability is limited to breaches of a material contractual obligation (Kardinalpflicht) — i.e., an obligation whose fulfilment is essential to the proper execution of the contract and on which you may reasonably rely. In such cases, liability is limited to the foreseeable damage typical for this type of contract.

(3) Specific exclusions: We expressly exclude liability for:

PII leakage or data exposure resulting from undetected PII in prompts processed by SafAI (see § 6);
Consequences of using SafAI in violation of these Terms or applicable law;
Actions, outputs, or data practices of third-party AI services used alongside SafAI;
Loss of data, business interruption, or indirect/consequential losses, except where caused by intent or gross negligence;
Incompatibility with future versions of third-party platforms (e.g. if ChatGPT changes its interface).

(4) Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.

(5) Our total aggregate liability in any 12-month period shall not exceed the total subscription fees paid by you during that period.

§ 8 Acceptable Use

You agree not to use SafAI to:

Process data belonging to others without their knowledge or consent in violation of applicable law;
Circumvent privacy protections of third-party services;
Engage in any unlawful activity under German, EU, or applicable local law;
Attempt to extract, replicate, or reverse-engineer the PII detection models or algorithms.

We reserve the right to suspend or terminate access without notice for material violations of these Terms.

§ 9 Availability and Service Changes

(1) We aim for high availability but do not guarantee uninterrupted access. Scheduled maintenance, updates, or external factors (e.g. OS changes, third-party platform updates) may temporarily affect functionality.

(2) We reserve the right to modify, discontinue, or change features of the Service at any time. For paid subscribers, material reductions in core functionality will be accompanied by a pro-rata refund or alternative remedy.

§ 10 Governing Law and Jurisdiction

These Terms are governed exclusively by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from or in connection with these Terms — to the extent legally permissible — is Freiburg im Breisgau, Germany.

For consumer users within the EU, mandatory consumer protection provisions of your country of residence apply in addition to the above and are not displaced by this clause.

§ 11 EU Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. Our email address for ODR purposes: kritesh@shridhar.de. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle).

§ 12 Amendments to These Terms

We reserve the right to amend these Terms. Changes will be communicated via the SafAI website or by email at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the amended Terms. If you do not accept the changes, you may terminate your subscription before the effective date and receive a pro-rata refund for any unused paid period.

§ 13 Severability

If any provision of these Terms is held to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely achieves the intended commercial purpose.

§ 14 Publicity and Logo Use

(1) Scope: This section applies exclusively to "Professional Accounts"—defined as paid subscriptions registered with a professional, non-generic email address (e.g., yourname@company.com). It does not apply to personal accounts using generic domains (e.g., @gmail.com, @outlook.com).

(2) Licence: You grant SafAI a non-exclusive, worldwide, royalty-free licence to use your company’s name and logo on our website and in marketing materials to indicate that employees of your organisation use SafAI.

(3) Anonymity: We will never reveal your individual identity, name, or specific usage details without your explicit consent. The display of a company logo only indicates that the organisation is among our users.

(4) Opt-out: You may opt out of this publicity at any time. To do so, please contact us at kritesh@shridhar.de. Upon receipt of your request, we will remove your logo from our website within a reasonable timeframe (typically 5 business days).